Colin MacGillivray, Operations Director for ServiceSport; Paul Dudley, Head of Sales & Operations: UK & Ireland for Keiser and Matt Hoffman, Commercial Director for ServiceSport.
ServiceSport Announces Exclusive Partnership with Keiser for Equipment Servicing and Repair Across the UK
ServiceSport, the UK’s leading gym equipment servicing and repair provider, is proud to announce a new and exclusive partnership with Keiser, a globally renowned leader in high-performance fitness equipment. This partnership positions ServiceSport as the official service and repair provider for Keiser’s equipment, including spin bikes, in gyms across the UK, reinforcing both companies' commitment to excellence in fitness equipment performance and member satisfaction.
As Keiser's preferred servicing and repair partner, ServiceSport will bring its industry-leading expertise and a nationwide network of over 30 highly trained engineers to maintain and repair Keiser’s cutting-edge equipment. This partnership ensures that gym owners and operators can rely on consistent, high-quality maintenance and repair services to keep their Keiser equipment operating at peak performance, minimising downtime and enhancing the overall user experience.
A milestone partnership for the fitness industry
Keiser is a pioneer in the fitness industry, known for its innovative use of air resistance technology and its commitment to providing high-performance equipment trusted by elite athletes and fitness professionals worldwide. With this new partnership, Keiser’s customers across the UK will benefit from ServiceSport’s unparalleled service network, rapid response times, and expert knowledge of complex fitness machinery.
The collaboration reflects a shared commitment to quality, reliability, and customer satisfaction. Gym owners and operators will now have access to regular maintenance, quick repair turnarounds, and the assurance that their Keiser equipment is handled by a team of professionals with in-depth knowledge of the brand’s technology and engineering standards.
Strengthening support for gyms across the UK
ServiceSport’s team of over 30 engineers operates across the UK, providing comprehensive coverage and support to all sizes of gyms, health clubs, and fitness facilities. This new partnership will enable Keiser customers to receive swift and effective support from a dedicated team that understands the intricacies of Keiser’s advanced equipment technology.
Speaking about the new partnership, Matt Hoffman, Commercial Director at ServiceSport, said:
“We are thrilled to have been selected as the preferred service provider for Keiser in the UK. Keiser is one of the most respected names in the fitness industry, and this partnership is a testament to the strength of our reputation for delivering best-in-class service and repair solutions. Our engineers are highly trained in Keiser’s unique technology, ensuring that gym owners and operators receive the highest standard of care and support. We look forward to working closely with Keiser to ensure their gym equipment continues to deliver exceptional performance for years to come.”
This partnership aligns with ServiceSport’s ongoing mission to provide comprehensive support for fitness equipment from all major manufacturers, such as Eleiko and EGYM. By adding Keiser to its portfolio of supported brands, ServiceSport strengthens its position as the UK’s go-to provider for fitness equipment servicing and repair.
A statement from Keiser
Paul Dudley, Head of Sales & Operations: UK & Ireland for Keiser, also shared his enthusiasm for the partnership:
“Keiser has built its reputation on innovation and performance, and we are committed to ensuring that our customers experience the highest level of support and service to ensure their members receive an excellent member experience every time they use their facility. ServiceSport’s proven expertise and nationwide network make them the ideal partner for maintaining and repairing our gym equipment across the UK. We are confident that this partnership will enhance our customers’ experience and help them get the most out of their Keiser equipment.”
A shared vision for the future of fitness equipment maintenance
The fitness industry has seen significant growth and technological advancement in recent years, increasing the need for reliable and efficient maintenance and repair services. As fitness facilities continue to invest in premium equipment, the demand for expert servicing has never been greater.
This partnership between ServiceSport and Keiser reflects a forward-thinking approach to meeting that demand, ensuring that gym owners and operators can rely on consistent, high-quality support. The collaboration will also enable both companies to gather valuable insights and feedback from customers, helping to drive further innovation and improvements in product design and maintenance protocols.
ServiceSport’s engineers will undergo specialised training on Keiser’s equipment, ensuring that they are fully equipped to handle even the most complex repair and maintenance requirements. This training will ensure a seamless experience for Keiser customers, with engineers able to quickly diagnose and resolve issues, reducing downtime and enhancing the overall user experience.
Looking ahead
The partnership between ServiceSport and Keiser marks a significant milestone for both companies and the wider fitness industry. By combining Keiser’s industry-leading technology with ServiceSport’s expert maintenance and repair capabilities, gym owners and operators across the UK can now benefit from an unrivalled level of service and support.
This collaboration represents a strategic alignment between two leading brands and a commitment to supporting the growth and success of the UK’s fitness industry. Gym operators and fitness enthusiasts alike can now look forward to a future where their Keiser gym equipment is maintained to the highest standards, ensuring an optimal workout experience every time.