FITRONICS

 

Enhancing Accessibility to Swimming Lessons

Parkwood Leisure’s Innovative Partnership with Fitronics

Leisure facility operator, Parkwood Leisure has partnered with fitness software specialist, Fitronics, to improve accessibility to swimming courses at venues managed by Parkwood and its partners, Legacy Leisure and Lex Leisure.

The new solution permits parents and carers to add children to a specific waiting list for swimming lessons that take place at a time and location that best suit them.

Users are then notified when a space becomes available, and the lesson can then be booked directly within CoursePro – the sports and swimming course management tool provided by Fitronics.

Available across 60 venues in England and Wales, the solution is part of Parkwood’s commitment to improve access to essential water safety skills within the communities they serve.

This initiative is a major step forward in making swimming more accessible for all and we’re delighted to play our part in the customer’s overall experience when signing up for lessons
— Marc Jones, Head of Customer Experience, Fitronics

The move follows a recruitment and training initiative by Parkwood, designed to both up-skill existing staff and hire new swimming teachers.

Parkwood says it has seen a 50% increase in children enrolled on its swim programmes when compared to pre-pandemic levels.

The new swim waiting list feature of our CoursePro tool is groundbreaking within our sector. It helps us and our partners to ensure we can provide our customers with access to a key life skill and one of our most in-demand offerings, our swim programme.
— Alex Godfrey, Operations Director, Parkwood Leisure